Reviews

8.2
Review score

Score Breakdown

Cleanliness
8.3
Comfort
8.0
Property location
8.7
Facilities
7.7
Staff
8.3
Value
8.1

Reviews

    Sara
    se

    Review score

    7.5
    30 May 2018
    There are no comments available for this review.
    hobland01
    id

    Review score

    8.8
    24 May 2018

    I think this hotel is very recommended for anyone

    They don't provide water
    The location is very good. Thr room also quite big for solo traveller
    Jennifer Lee
    ie

    Review score

    10
    4 April 2018
    There are no comments available for this review.
    Kamran
    ca

    Review score

    6.7
    28 March 2018
    Cold. Poor breakfast.
    Location
    Anita
    pl

    Review score

    8.0
    21 March 2018

    Good place for Bogota visit. Convinient for families.

    Room refreshment would improve the image: wall painting, new towels, bedleanen. Additionally drinking water, tea/coffee and more kitchen acccessories will increase customer satisfaction.
    Big apartment, perfect location to visit the center. Fruits, breakfast and lunch in the price. Transport from the airport arranged by the hotel.
    Nina
    br

    Review score

    7.5
    11 March 2018
    There are no comments available for this review.
    Annie_Hannie
    gb

    Review score

    4.2
    22 February 2018

    Not what we were promised. Pictures are not true

    The room The lack of facilities The non existent spa The lack of early check in requested The rudeness of female concierge who waved away my printed sheet with our promised extras as a Genius Member. Room was cold. Safe didn’t work
    The location
    Gert
    ch

    Review score

    8.8
    13 February 2018

    Good Hotel near Monserrate

    good hotel after arrival or before departure (stay of 1-2 nights are enough)
    centrally located, near Monserrate, breakfast simple but good, staff friendly and helpful, room was clean, secure area, center within walking distance
    Marianna
    no

    Review score

    8.8
    12 February 2018

    Good location.

    Much nois from the corridor. Poor selection of the kitchen utensil.
    Large and practical furnishet room. Good convertable bed. Rich breakfest early in the morning, but not wehn your ar late. Friendly and helpful staff on the reseption. Good location in the center of thr historic city.
    gb

    Review score

    7.1
    16 January 2018

    Average

    The welcome drink is only a juice or coffee. However, the wording is rather ambiguous as it is sold as 'complimentary nacional beverage'.Also,the breakfast is not very good and I wouldn't recommend a massage on-site. My sister and I booked for an hour massage and had to complain about the service. On two occasions the masseuse stopped to answer queries at reception - very disappointing !
    The size of the room and location of property is excellent.
    Amanda
    gb

    Review score

    10
    31 December 2017

    Very enjoyable.

    The water for the shower could have been warmer.
    Large beds, great view of Bogota. The spa massage was amazing.
    Marie
    gb

    Review score

    5.8
    21 November 2017
    Unfortunately the gentleman on reception was unsure of the internet connection and the password and it took us several visits downstairs to get it right. At the end of each corridor there is an open exit to the fire exit stairs. In the bedrooms there is a 4 inch gap at the bottom of the bedroom door leading to the corridor. This created a strong breeze and therefore the room was cold all the time. The curtains allowed the sunlight in in the morning. By the lifts on floor 2 there was an area that was being developed. This was behind glass but looked like a builders site with lots of rubble and ladders etc. It did not provide a good look and would have been better if they had put curtains up so it could not be seen. Breakfast was quite disappointing. There was very limited variety on offer, no toaster to toast the bread and it took a long time to explain we wanted tea and milk. The taxi from the airport to the hotel charged us 86,400 Pesos which we discovered should have only been 25,000 (not the hotels fault).
    The hotel was situated near to local shops and in the city.
    KEN Oliver
    us

    Review score

    7.5
    15 June 2018

    Cold Nights

    Bogota is high in the mountains, so its a little colder then you expect. The hotel doesn't have heat. You can ask for a small space heater, but that doesnt really help. Plus the breakfast was plain with not enough options.
    The staff was wonderful! They would go above and beyond. They had a great knowledge of the area. And the hotel is in a great location. It's close to pretty much everything. And even though its busy you still feel safe.
    KEN Oliver
    us

    Review score

    7.1
    6 June 2018

    Could have been better.

    I hated that they didn't have heat. Bogota is high in the mountains so it gets a little cold there. They only have small space heaters that didn't fully heat the room. And I pretty sure they never gave me fresh towels or wash clothes.
    The staff was very helpful. The location offers easy access to nearly all the sites in Bogota(museums, churches, and shopping). And even though its downtown in very busy area, you still feel safe.
    Andrew
    ca

    Review score

    9.2
    8 May 2018
    There are no comments available for this review.
    Naomi
    ca

    Review score

    7.5
    31 March 2018
    There are no comments available for this review.
    co

    Review score

    8.3
    25 February 2018
    There are no comments available for this review.
    Maria
    us

    Review score

    7.9
    19 February 2018

    Great location walking distance to all attraction

    Oliver
    gb

    Review score

    6.2
    19 February 2018

    Comfortable bed in ideal location- but had expected more.

    Big negative however was the 'Spa access' which was only available from 2pm-5pm on Jacuzzi and 6pm for spa treatments; so seemed impossible to get access when exploring the city during the day.
    Location of Hotel is superb to get quick access to museums and other tourist destinations- Gold Museum was a 5 minute walk away. Room was very spacious with comfortable bed and good sized shower room.
    es

    Review score

    2.5
    11 January 2018
    There are no comments available for this review.
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